Gaming Bus Frequently asked questions
BOOKING FAQs
Bookings can be made either via our online booking form or contacting us via e-mail at info@essexgamingbus.co.uk or contacting us on 0734 2920 644.
Payment can be made either by bank transfer or cash.
ULEZ & toll charges will apply where applicable. Also if you have ordered any of our extras these are at an additional cost.
An £80 deposit is required to secure your booking. Your booking is confirmed once we have received your deposit and completed booking form.
All balances must be paid at least 7 days prior to the event unless the balance has been agreed to be paid in cash on the day of the event
Please do not hesitate to contact us, we may be able offer the date you require but at an alternative time
Once we have confirmed availability, your £80 deposit and completed booking form secure the booking. We will send your booking confirmation by email. An enquiry alone does not reserve a slot.
Choose 90 minutes, 2 hours or 3 hours, subject to availability. Three-hour parties are not available on Saturdays. Six-year-old parties are 90 minutes only.
ON BOARD THE BUS FAQs
Our party bus currently has a range of consoles from Xbox Series X, PS5, Switches, I-Pads and VR
All our games are age related to the party guest unless it’s been agreed prior to the event.
In the event of an out of age game being requested Essex Gaming Bus will ask the organiser for a final decision to be made.
We cannot be held responsible in any way for obtaining the permission of the guest’s parents/guardians.
It is the party organiser’s responsibility to ensure that parental consent is obtained from all parents/guardians of party guests to play age related games
Up to 19 children in total: 16 inside plus up to 3 outdoors when weather, space and the setup allow. Six-year-old parties have a separate maximum of 8 children. For SEND-friendly sessions, please agree a suitable group size with us before booking.
Food and drink cannot be consumed on the bus.
ON THE DAY FAQs
Our van is roughly 7.5mtrs in length therefore we require enough space for around 2.5 cars to park the bus.
We need one standard plug socket for the gaming equipment. A second socket is only needed if you want air-conditioning or heating on. We bring 50-metre power leads.
Yes, for an additional cost we can supply a generator
Yes, a member of the team will be there at all times to assist with any needs.
Whilst our hosts are there to provide technical support with the gaming consoles etc. the party organisers (yourself) are still responsible for the children.
AMENDMENTS & CANCELLATIONS FAQs
Enquiries do not reserve a slot. Your booking is secured once availability is confirmed and we have received your £80 deposit and completed booking form. Please read our booking terms before paying.
OTHER QUESTIONS
We offer additional gaming time, plus extras such as Sweet Cones and a Prosecco wall (very popular with the mums).
If the party is cancelled because the government has introduced new restrictions then a full refund will be offered.
If the party is cancelled because of a guest falling sick from COVID-19 then a new party date will be offered but no refund will be given.