Frequently asked questions
BOOKING FAQs
Bookings can be made either via our online booking form or contacting us via e-mail at info@essexgamingbus.co.uk or contacting us on 0734 2920 644.
Payment can be made either by bank transfer or cash.
All booking confirmations require a non refundable deposit of 25%.
All balances must be paid at least 7 days prior to the event unless the balance has been agreed to be paid in cash on the day of the event
You will receive an e-mail confirming your booking once done you will be asked to pay a deposit.
At time of booking you select how long you would like to book us for. You can select 90mins, 2hrs or 3 hrs.
ON BOARD THE BUS FAQs
Our party bus currently has a range of consoles from Xbox Series X, PS5, Switches, I-Pads and VR
All our games are age related to the party guest unless it’s been agreed prior to the event.
In the event of an out of age game being requested Essex Gaming Bus will ask the organiser for a final decision to be made.
We cannot be held responsible in any way for obtaining the permission of the guest’s parents/guardians.
It is the party organiser’s responsibility to ensure that parental consent is obtained from all parents/guardians of party guests to play age related games
Our bus can hold up to 15 guests who can play simultaneously inside and additional guests outside (Depending on weather).
Food and drink cannot be consumed on the bus.
ON THE DAY FAQs
Our van is roughly 7.5mtrs in length therefore we require enough space for around 2.5 cars to park the bus.
Yes, for an additional cost we can supply a generator
Yes, a member of the team will be there at all times to assist with any needs.
Whilst our hosts are there to provide technical support with the gaming consoles etc. the party organisers (yourself) are still responsible for the children.
ADMENDMENTS & CANCELLATIONS FAQs
OTHER QUESTIONS
We offer additional gaming time, plus extras such as Sweet Cones and a Prosecco wall (very popular with the mums).
If the party is cancelled because the government has introduced new restrictions then a full refund will be offered.
If the party is cancelled because of a guest falling sick from COVID-19 then a new party date will be offered but no refund will be given.