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Frequently asked questions

BOOKING FAQs

Bookings can be made either via our online booking form or contacting us via e-mail at info@essexgamingbus.co.uk or contacting us on 0734 2920 644.

Payment can be made either by bank transfer,  cash or paypal.

All booking confirmations require a non refundable deposit of 50%.

All balances must be paid at least 7 days prior to the event unless the balance has been agreed to be paid in cash on the day of the event

Please do not hesitate to contact us, we may be able offer the date you require but at an alternative time

You will receive an e-mail confirming your booking and what will happened next

Our Parties last 90 mins unless you have purchased extra time.

ON BOARD THE BUS FAQs

Our party bus currently has a range of consoles from Xbox one, PS4, Switches, I-Pads and VR

We have a wide range of all the latest games, if you have a particular request, please let us know at prior to your party date and we will ensure this are set up ready to play.

All our games are age related to the party guest unless it’s been agreed prior to the event.

Our bus can hold up to 15 guests who can play simultaneously inside and additional  guests outside (Depending on weather).

We can also offer theme parties, such as Fortnite, FIFA Tournaments, Lego themes parties. Please let us know at the time of booking and we will endeavour to provide the theme you require.

Food and drink cannot be consumed on the bus.

ON THE DAY FAQs

We will call you the day before your party to confirm the details and we aim to arrive 30mins before the party to set up.

We aim to arrive 30mins ahead of the event time.

Our van is roughly 7.5mtrs in length therefore we require enough space for around 2.5 cars to park the bus.

Yes, we simply require a plug socket, we will bring with us a 50m extension lead.

Yes, for an additional cost we can supply a generator 

It is the party organiser’s responsibility to arrange this prior to the event.

We will only require Wi-Fi connection if you have requested online gaming such as Fortnite.

Yes, a member of the team will be there at all times to assist with any needs.

ADMENDMENTS & CANCELLATIONS FAQs

Amendments can be made such as date or time changes.

No, however, we can hold a booking for 48hrs without a deposit.

In the event of a cancellation the deposit is non-refundable. If a booking has been paid in full, you will be able to reschedule your booking.

OTHER QUESTIONS

We offer additional gaming time, plus extras such as Sweet Cones and  a Prosecco wall (very popular with the mums).

In the event of unforeseen circumstances (i.e breakdowns) we reserve the right to offer a full refund or an alternative date and/or time. We will always aim to inform the party organiser of any changes ASAP.

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